Privacy Policy
Our Privacy Statement
Maintaining your privacy is as important to Gold Coast Pet Products, LLC as it is to you. We do not share your personal information with anyone, and all of the personal information we retain is encrypted and stored on a secure server. Whenever you visit our website, you can rest assured that any personal information provided by you has been carefully and confidentially stored and will remain so.
Collection of Information
We only collect the information that we need in order to process any order that you place, or to respond to any email inquiry which you make. When you place an order, we need to know your name, email address, shipping address, billing address, and telephone number. If you are paying for merchandise with a credit card, we also need to know information found on your credit card, including the type of credit card you are using, your name as printed on the credit card, your credit card number, and the expiration date. All of this information allows us to process and fulfill your order and to notify you of your order status. We ask for your phone number in the event that we need to contact you about your order by phone.
When you visit the site, we may also collect some basic information that does not identify you or specifically relate to you. For example, we may maintain usage data, reflecting the number of “hits” to our site. We may use this general information to improve our site and make the time you spend visiting the site as valuable and efficient as possible. You need not be concerned about our collection of information that does not identify you.
Use of Information
If you place an order, we use the information you provide for the purpose of processing and fulfilling your order. We do not use such information for any other purpose. We do not share your personal information with any other person or company. If you send us an email, we use your email address in order to respond to your inquiry. We do not share your email address with any other person or company.
Cookies
Cookies are short and simple text files that are stored on a user’s computer hard drive by a web site the user visits. Cookies are largely used to keep track of and store information so that the user does not have to supply the information to the site on each visit. We do not now use cookies, although we may do so in the future. You can configure your web browser to refuse cookies or to notify you when a web site attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer. To visit our site, you are not required to accept any cookies.
Secure Storage of Information
Every person who provides personal information, including credit card information, to a web site in order to purchase merchandise, has a right to be concerned about identity theft. We are taking all reasonable measures to make sure that the personal information you provide is safely and securely stored such that it cannot be accessed by any persons who might misuse it. When you place an order from your personal computer and provide us with credit card information, we use Secure Sockets Layer (SSL) encryption technology for the purpose of protecting your credit card information and keeping it safe. All of the personal information you provide when you place an order - including your name and address as well as credit card information - is encrypted using a secure server to safeguard your security. As encrypted, your personal information is then safely stored in our transaction processing system, which is not accessible from the Internet.
Accuracy of Your Personal Information
You may verify the accuracy of the personal information you have provided to us, by submitting an email inquiry to us. We promise to respond promptly, and no later than thirty (30) days after we receive your inquiry.
Links to Other Sites
Our site contains links to other web sites. When you click on a link or advertisement on our site that takes you to another site, you will be subject to the privacy policy of that other site. Gold Coast Pet Products, LLC is not responsible for the privacy policies or actions of any other web site, including the sites that are linked to our site. We encourage you to read the privacy statement of every site you visit, whether you are linking from our site or browsing on your own. You should also know that advertisements on our site may contain cookies, such that clicking on the advertisement will result in the insertion of a cookie on your computer without any advance warning and without our knowledge.
Underage Customers
If you are under the age of 18, you may not purchase anything from our site. You must obtain the assistance of an adult to do so.
Changes to This Policy
Gold Coast Pet Products, LLC reserves the right to change this policy at any time, without notice. Any changes are effective immediately. Although this Privacy Policy is not a contract or an offer to contract and does not create any legal rights, it does serve as an expression of our commitment to protect the personal information of the users of our site.
